Dendalus Limited offers digital e-books that are instantly accessible upon purchase. As such, we have a strict refund policy as outlined below.

1. Eligibility for Refunds

Due to the nature of digital products, we do not offer refunds except in the following cases:

• Duplicate purchases made in error
• Non-delivery of the e-book due to technical issues
• Incorrect product received

2. How to Request a Refund

To request a refund, contact us at support.desk@dendalus.com within 7 days of purchase, including your order details. We will assess your request and respond within 3-5 business days.

3. Non-Refundable Cases

We do not provide refunds for:

• Change of mind after purchase
• Failure to download or access the e-book due to personal device issues
• Misinterpretation of the product description

4. Contact Us

For refund inquiries, email us at: support.desk@dendalus.com